Irish organisations have shown that for the majority, digital business technologies are either a main or top priority. Technologies such as Big Data and analytics, collaboration tools, software-defined networking and more — with cloud computing as the foundation of new opportunities — are giving businesses the edge in competition and service levels.
Presented in Accenture's Dublin HQ on 19 September 2013, TechFire 6 looked at some of the issues in implementing and integrating existing technologies and business processes. Accenture’s recently-released survey on the challenges, benefits and opportunities of digitally-enabled business set the scene and informed the panel discussion on the morning. |
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Speakers and panellists
Martin Brennan
Customer Insights Manager, Permanent TSB Customer insights through digital data are the best example of the power of analytics. Used to focus resources and inform product offerings and campaign targeting, digitally-derived customer insights have been a tangible return on Permanent TSB's investment in technology. In an interview and panel discussion, Martin will expanded on the steps needed to capitalise on the value of digital analytics. |
Niall Barry
Assistant Secretary General, Dept of Social Protection A member of the Department’s management board, Niall Barry has been involved professionally in government ICT for more than thirty years. The Department’s strategic challenge is to deliver the agility in systems and approaches that respond to customer service demands from clients and the political system. Niall shared the experience at DSP of successful deployment of collaboration technologies across the organisation. He also outlined the lessons learned and challenges overcome along the way. |
Ed Kenny
Reporting & Analytics Implementation, Microsoft As the global lead for Reporting & Analytics Implementation in the OEM Operations division within Microsoft, Ed Kenny oversees the development and delivery of reports to both internal Microsoft stakeholders and external OEM Partners. His discussion centred on Mobile Apps in the Enterprise, providing timely date to senior executives on key areas of focus and performance against targets. |
Hilary O’Meara
Technology Lead, Accenture Ireland Hilary has spent twenty years working on large IT delivery and transformation programmes for Accenture and is a member of the Irish Leadership Team. She is involved in a number of working groups examining the skills crises in Ireland, focusing on the technology sector. Hilary presented the highlights of the Accenture Technology Vision Report 2013, and continued with a look at global trends in Digital and what Accenture has observed through its client work in this area. |
