TechFire 12, in Dublin on 22nd October, addressed the question: Outsourcing: where next? Can you build strategic partnerships around open innovation?
The traditional form of an outsourcing partnership was the externalization of work in a hierarchical way that caused various forms of limitations. Traditional outsourcing is typically based on long term planning and control which implicitly severely limits autonomy and passion at the supplier side. This in turns kills creativity and innovation, which is so vital in the technology development. In the end there are frustrations on both sides as the generated value is far below expectations. Is there a better way? Yes there is! The solution is to form a strategic partnership based on the concept of open innovation in which companies empower their suppliers into trusted strategic partners. Stephen Hannon, software development manager at Houghton Mifflin Harcourt, spoke about the ways in which HMH works with strategic partners to complement its internal development teams and provide expansion during periods of peak project throughputs. |
Speakers and panel discussion
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